Websites & Lead Systems

Websites that connect enquiry to follow-up.

Your website should be part of your business system.

BaseLayer builds and manages practical websites and lead capture systems that explain the business clearly, capture enquiries properly, route them to the right person, and make follow-up easier to track.

Enquiry captured

Routed to the right person with source details included.

Website

Form

Follow-up

Why this matters

Your website is part of the operating system.

A website should not just look good. It should explain the business, build trust quickly, make enquiries easy, route leads properly and support the sales process. A website that generates enquiries but drops them into inbox chaos is not a proper business system.

Explain what the business does

Build trust quickly

Make enquiries easy

Route leads to the right person

Make follow-up visible

Connect to the business process

Be maintained properly

Services

Websites built around enquiries, routing and upkeep.

The focus is practical: clear positioning, accessible forms, lead routing, CRM or task handoff, basic reporting, managed website care and a process for what happens after someone enquires.

Managed Business Websites

  • Modern website build
  • Mobile responsive
  • Clear service pages
  • Contact forms
  • Basic SEO structure
  • Ongoing care and updates

Landing Pages

  • Campaign pages
  • Service-specific pages
  • Local area pages where appropriate
  • Conversion-focused layouts

Lead Capture & Routing

  • Enquiry forms
  • Booking links
  • Email notifications
  • CRM, task or spreadsheet handoff
  • Lead source tracking where possible

Website Care

  • Hosting/deployment support
  • Updates
  • Basic uptime monitoring
  • Content changes
  • Form testing
  • Technical maintenance

Google Business & Local Presence

  • Google Business Profile guidance
  • Location/service area clarity
  • Contact consistency
  • Basic local trust signals

Reporting

  • Simple traffic/enquiry reporting
  • Lead source visibility
  • Conversion tracking where practical
Website philosophy

Make the site clear, specific and useful.

The best SMB websites are easy to understand, easy to enquire through and easy to keep accurate.

Clear beats clever.

Specific beats generic.

Enquiries should not disappear into inbox chaos.

The site should support the sales process.

Lead routing and follow-up matter as much as the form.

The site should be easy to update and maintain.

Ideal clients

Built for practical businesses that need the web to support operations.

Trades and service businesses

Regional businesses

Professional services

New business divisions

Businesses with outdated websites

Businesses that need lead capture connected to operations

Packages

Common starting points.

Starting scope confirmed after a short call.

Managed Website

A practical business website with clear pages, responsive design, contact forms and ongoing care.

Pricing confirmed after a short scope review

Website + Lead Routing

Website build plus enquiry routing, notifications and simple lead logging into your preferred workflow.

Pricing confirmed after a short scope review

Landing Page Campaign

Focused campaign or service page for a specific offer, location or business division.

Pricing confirmed after a short scope review

Website Care Plan

Ongoing technical care, updates, form checks, small content changes and practical reporting.

Pricing confirmed after a short scope review

Boundaries

Not web design in isolation.

BaseLayer's website work is strongest when the site needs to connect to operations: forms, routing, follow-up, reporting, CRM or task handoff, service pages and practical upkeep. If the job is purely brand design or visual experimentation, a design studio may be a better fit.

Common questions

Straight answers before we start.

Can this connect to our existing CRM?

Usually, yes. The right approach depends on the CRM, form tools and how leads should be handled by the team.

Do you include exact pricing on this page?

Pricing is scoped after the project shape is clear, because a simple care plan and a website plus routing workflow are different jobs.

Need a website that supports the business?