Build the IT function before you hire into it.
If your business is creating its first internal IT role, transitioning away from external providers, or trying to bring order to a messy technology environment, BaseLayer helps you build the framework first - so the person you hire has a system to run, not chaos to inherit.
IT operating model
Outcome
A clearer technology function for the business and a better starting point for internal staff or external providers.
Many businesses hire a part-time IT Officer before they have the foundations documented. The new hire gets buried in support requests while the bigger risks stay unmanaged.
Ticketing process
Asset register
Access register
Vendor register
Cyber risk register
Onboarding/offboarding process
Reporting rhythm
Technology roadmap
The model is designed to give owners and managers visibility first, then a practical operating rhythm their team can keep using.
The output is designed for day-to-day management, not shelfware.
Current-state report
Technology roadmap
Support/ticketing process
Vendor register
Asset register
Software/licence register
User/access register
Onboarding/offboarding process
Cyber risk register
IT reporting template
First IT hire handover pack
Yes. The point is to clarify ownership, reporting, risk and improvement work. Existing vendors can stay in place when they are still the right fit.
Not usually. It often helps the business create the structure before hiring, then gives the new person a framework to run.