1
Audit the current setup
Map vendors, systems, access, assets, support, risk and recurring issues.
Use case
Hiring your first IT person? Do not hire them into chaos.
Build the function before you hire into it.
A new IT hire cannot fix an undefined technology function by themselves. BaseLayer helps map the current setup, define the operating model, and create the processes your first IT person can actually run.
Common mistake
Hiring a generalist into an undefined function.
Businesses often wait until IT is painful, then hire a generalist and expect them to untangle everything. The new person gets buried in tickets while vendor accountability, access risk, asset control, cyber basics and the roadmap stay unmanaged.
Before or during the hire
What should exist before or during the hire.
Current-state technology map
Vendor register
Software/licence register
Asset register
User/access register
Support request process
Onboarding/offboarding checklist
Cyber risk register
Monthly reporting rhythm
90-day improvement roadmap
Job description based on the real work
30/60/90-day onboarding plan
How BaseLayer helps
Build a system the first IT person can run.
2
Define the IT operating model
Clarify ownership, reporting, registers, review cadence and priorities.
3
Clarify what stays external
Decide what providers should keep owning and where the internal role starts.
4
Define the internal role
Shape the job description around the work the business actually needs done.
5
Support handover and first 90 days
Give the new person a framework to run instead of a pile of unresolved issues.
The goal is not to avoid hiring. It is to avoid an expensive mis-hire or a good hire buried inside an undefined function.